Are you ready to deliver difficult feedback while maintaining rapport and respect?

CREO Delivering Constructive Feedback Course will help you gain essential skills for providing constructive feedback in a variety of professional settings.

Through interactive microlearning units and real-world scenarios, you will develop techniques to deliver both positive and negative feedback that is clear and actionable.

By the end of the course, you will be equipped with the tools to make your feedback impactful and empowering, driving better performance and stronger relationships in your workplace.
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In this course, you will be equipped to:

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  1. Understand the difference between feedback and criticism, recognising how each can impact the recipient and the overall communication dynamic.
  2. Deliver feedback effectively while maintaining rapport and respect, ensuring your feedback is constructive and promotes a positive working relationship.
  3. Utilise the Situation-Behaviour-Impact (SBI) model to structure your feedback, making it specific, clear, and actionable.
  4. Apply Pendleton’s feedback model to provide balanced and reflective feedback, fostering a two-way dialogue and mutual understanding.
  5. Implement the feedback sandwich method to ensure your feedback is received positively, balancing positive reinforcement with constructive criticism.

What is included?

  • 6 Learning Units
  • 15 min daily
  • Real-World Case Studies
  • Certificate of Completion
  • Community Access
  • Your Own Social Profile
  • 6 Learning Units
  • 15 min daily
  • Real-World Case Studies
  • Certificate of Completion
  • Community Access
  • Your Own Social Profile
  • Lifetime Platform Access
We believe education should be informative and FUN. This is why we use interactive microlearning that you can access at your own pace. Learn about our learning philosophy here.

Frequently Asked Questions

Is the course time-consuming?

The course is structured into 15-min learning units. Learning should be fun, engaging, easily consumed, and accessible. Our courses are not time-consuming but are meant for the committed learner!

How can I access my courses?
Our courses are designed for you to access anytime and anywhere. This is why we launched our new CREO Incubator phone apps! You can access the courses on the web or via our apps.
Will I get to meet other learners with similar aspirations?
You will get the chance to belong to a community of Creopreneurs®! This will help you practice meaningful networking and exchange creative and innovative ideas for your future businesses. You get out what you put in!
Why should I enrol in CREO's course specifically?
CREO adopts a unique learning approach that comprises gamification and microlearning nuggets. Our courses contain social learning with practical case studies and simulations to deliver optimal educational value and high community engagement, enabling accessible and equitable education.